Buy Equitas Small Finance Bank Fastag Online - Overview, How to apply & Recharge
Equitas Small Finance Bank Fastag
Equitas FASTag is affixed to your vehicle’s windscreen and is linked to your Equitas FASTag wallet or Equitas bank account (if you choose to link later). Each toll passage triggers an automatic deduction; you’ll receive an SMS for every transaction and low-balance alerts.
Key Takeaways
- Complete overview of Equitas Small Finance Bank FASTag
- Step-by-step application process and required documentation
- FASTag recharge methods and available payment options
- Details on FASTag charges, deposits, validity, fees, and recharge limits
- Monthly and annual FASTag pass options
- How to check your FASTag balance
- Process for deactivation and requesting a refund
- How to contact Equitas Small Finance Bank FASTag customer support
- FAQs
Overview
FASTag is an RFID tag linked to a prepaid wallet/account that auto-deducts tolls at plazas across India. With Equitas Small Finance Bank (SFB) FASTag, you get cashless toll payments, SMS alerts, online recharge, and support via an official customer portal and helpline.
How to apply/register Equitas Small Finance Bank Fastag Online?
1. Visit the official Equitas FASTag page and click on “Apply for FASTag.”
2. Enter your vehicle details and complete the KYC process.
3. Upload the required documents:
○ Vehicle Registration Certificate (RC)
○ ID/Address proof (PAN, Aadhaar, or Driving Licence)
○ Passport-size photograph
4. Make the payment for applicable charges (joining fee, first wallet load threshold, and security deposit).
5. Once shipped, the FASTag can be tracked and managed through the Equitas customer portal or mobile app.
What are the charges & fees for Equitas Small Finance Bank Fastag ?
Tag Vehicle Class | Description | Joining Fee (Incl. Taxes) | First Wallet Load (Threshold) | Security Deposit | Total (₹) |
4 | Car / Jeep / Van | 100 | 100 | 100 | 300 |
4 | Tata Ace & similar mini Light Commercial Vehicle | 100 | 100 | 100 | 300 |
5 | Light Commercial Vehicle 2-axle / Mini Bus | 0 | 200 | 200 | 400 |
6 | Bus 3-axle | 0 | 300 | 300 | 600 |
Notes:
- First Wallet Load (threshold) is the minimum initial balance required to activate/use the tag; it is not a recurring fee.
- Security Deposit is refundable at closure (subject to no dues).
- Payment gateway charges: UPI: ₹0; Debit Card/Net Banking: ~1.5% (as per Equitas FAQs; may change). Minimum recharge is ₹100.
How to do Equitas Small Finance Bank Fastag Recharge?
a. netc.<VEHICLENUMBER>@equitas
b. Example: netc.MH12AB1234@equitas (case-insensitive). Verify the UPI ID in your app before paying.
2. Equitas FASTag portal/app (Card/Net Banking—PG fees may apply)
3. Partner apps/portals that support NETC FASTag recharges
a. Steps (portal): Log in → Payments → Recharge Account → select tag → enter amount → pay. Minimum ₹100.
How to do Equitas Small Finance Bank Fastag Balance Check?
1. Customer Portal/App: View live balance and statements after login/registration.
2. SMS Alerts: Auto-alerts for every transaction and low balance.
3. Customer Care IVR: Call the IVR helpline to check your balance.
How to contact Equitas Small Finance Bank Fastag Customer Care Support?
- Toll-Free: 1800-103-1222 (24×7)
- Email: [email protected]
- Toll-plaza issues: FASTag not working, wrong reading, or being stopped without reason, dial 1033.
How to submit a grievance/complaint about Equitas Small Finance Bank Fastag?
1. App/Portal: Login to the Equitas FASTag portal or app and raise a ticket.
2. Phone: Toll-free number 1800-103-1222.
3. Email: [email protected]. Don’t forget to include your –
○ Registered mobile number
○ Vehicle number
○ Tag ID
○ Short description of the problem
How to deactivate/close Equitas Small Finance Bank Fastag?
1. Log in to the customer portal/app → Close Tag / Tag Closure.
2. Upload requested documents (e.g., cancelled cheque/passbook copy).
3. After verification, refunds (security deposit + any wallet balance) are typically processed on T+1 working day to your bank account.
FAQs
Can one tag be used for multiple vehicles?
No. Each vehicle must have its own FASTag linked to its RC.
Minimum/maximum recharge?
Minimum ₹100 via portal/UPI; upper limits depend on KYC status (KYC wallets allow higher limits).
Why might a tag be blacklisted?
Low balance, incomplete KYC, vehicle-class mismatch, or tag damage/misread. Check status in the portal or call support.
What if the FASTag lane/plaza doesn’t accept my tag?
Pay cash if needed and call 1033 to report the issue; also inform Equitas customer care.
Related videos
Equitas Small Finance Bank FASTag
Equitas Small Finance Bank offers FASTag services under NETC, enabling contactless payment on tolls via RFID technology. The FASTag is loaded onto a prepaid wallet/bank account so when the vehicle travels through an electronic toll collection (ETC) plaza, deduction is automatic e.g. the vehicle need not make contact or tender a cash payment. Hence, FASTag allows for a seamless cashless journey on highways.
Customers can apply through Equitas FASTag services at authorized Equitas branches and partner locations. FASTag includes a digital recharge option for the preloaded account, real-time SMS charge updates after a travel transaction, and rapid access to an online selfcare system for balancing and transaction information. With its digital first and NPCI- aligned approach, FASTag provides an efficient tolling experience for personal and commercial vehicles.
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