Buy Bank of Baroda Fastag Online - Overview, How to apply & Recharge
Bank of Baroda Fastag
Bank of Baroda FASTag is an Electronic Toll Collection system based on Radio Frequency Identification (RFID) technology. Its purpose is to transform toll payments into electronic digital form and lets you drive through toll plazas without stopping. It is attached to the windscreen of your vehicle so the toll charge will be directly debited from a prepaid account linked to FASTag. The FASTag is valid for 5 years and you will only need to recharge the tag basis usage.
Key Takeaways
- Complete overview of Bank of Baroda FASTag
- Step-by-step application process and required documentation
- FASTag recharge methods and available payment options
- Details on FASTag charges, deposits, validity, fees, and recharge limits
- Monthly and annual FASTag pass options
- How to check your FASTag balance
- Process for deactivation and requesting a refund
- How to contact Bank of Baroda FASTag customer support
- FAQs
Overview
Bank of Baroda FASTag facilitates quicker and easier travel along highways and toll roads. Toll stops will no longer be required, which means no waiting at toll booths or any fuel wasted at toll booths, helping you save both fuel and time.Each transaction is communicated via an instant SMS alert, so you will always know what was debited from your account. You can track all your transactions through a customer portal and access historical statements for your record purposes.
This cashless payment system will reduce traffic congestion and queuing time at tollgates, so vehicles will run a lot cleaner by not having to idle in line and provides a path towards a more sustainable and efficient transportation system through ethical business practices.
How to apply/register Bank of Baroda Fastag Online?
- Access the FASTag Portal: Go to the Bank of Baroda FASTag portal online (for example, fastag.bankofbaroda.com).
- Register As A First Time User: Look for,”First Time User” or “Register New User” and click on it.
- Enter Basic Information: Enter your basic information such as phone number, vehicle type and vehicle registration number.
- OTP Authentication: A One Time Password (OTP) will be sent to your phone number that is registered to verify you.
- Create a Password: After the verification step, you will be offered an opportunity to create a password to log into the portal.
Important note: The online portal allows you to register and create a user ID, however on the same website it shows that you need to submit physical documentation, such as you Vehicle Registration Certificate (RC), a passport picture, and KYC documentation (Aadhaar Card, Driving License, PAN Card, Voter ID, Passport) and the application form. It appears that some part of the overall application process may involve a physical submission or verification at a branch after the online registration is complete.
What are the charges & fees for Bank of Baroda Fastag ?
Vehicle Class | Description | Tag Deposit (Rs.) | Threshold Amount (Rs.) |
1 | Car/Jeep/Van | 200.00 | 200.00 |
2 | Light Commercial vehicle 2-axle | 300.00 | 140.00 |
3 | Bus 2-axle | 400.00 | 300.00 |
4 | Bus 3-axle | 400.00 | 300.00 |
5 | Mini-Bus | 400.00 | 300.00 |
6 | Truck 2-axle | 400.00 | 300.00 |
7 | Truck 3-axle | 500.00 | 300.00 |
8 | Truck 4-axle | 500.00 | 300.00 |
9 | Truck 5-axle | 500.00 | 300.00 |
10 | Truck 6-axle | 500.00 | 300.00 |
11 | Truck Multi axle (7 and above) | 500.00 | 300.00 |
12 | Earth Moving Machinery | 500.00 | 300.00 |
13 | Heavy Construction machinery | 500.00 | 300.00 |
14 | Tata Ace and Similar mini Light Commercial Vehicle | 200.00 | 100.00 |
How to do Bank of Baroda Fastag Recharge?
- Logging into the online customer portal using any Debit/Credit Card, Net Banking or UPI.
- Through any UPI Application by entering Virtual Payment Address (VPA) in format NETC.VEHICLENUMBER@BARODAMPAY.
- Using any Bill Payment application like Google Pay, PhonePe, etc. by selecting “FASTag recharge” and “Bank of Baroda” as a bank.
- Using Bank of Baroda’s official mobile banking application bob World.
- Visiting any nearest Bank of Baroda Branch or Authorized agents for cash / online recharge.
How to do Bank of Baroda Fastag Balance Check?
- You will receive an SMS or email with a detailed account of the toll charges and your available balance when you cross a toll booth.
- You can view your past transaction statements and your available balance by logging into the FASTag customer portal.
- For balance inquiries, simply missed call to 8882510965 from your registered mobile number.
How to contact Bank of Baroda Fastag Customer Care Support?
- Toll Free Number: 1800-103-4568
- Email: [email protected]
How to submit a grievance/complaint about Bank of Baroda Fastag?
- Online Portal: You can log in to the FASTag Portal with your User ID / Wallet ID and Password. Select Service Request -> Generate Service Request, then select “Transaction Dispute”, to report a complaint for a particular debit under your FASTag Wallet.
- Customer Care: You may also call the 24×7 Customer Care at 1800-103-4568 to raise a dispute.
- National Helpline: If your issue is related to toll plazas (i.e., reasons for tag blacklisting, plaza not accepting tag, tag unreadable), you can call 1033.
- For incorrect debits, report them under the complaints section of the portal, ensuring your RC copy is uploaded. The bank aims to resolve that within 15 days.
How to deactivate/close Bank of Baroda Fastag?
- Customer Care: The customer care for Bank of Baroda is +91-1800-103-4568. Call this number to block or request cancellation of your FASTag.
- Online Portal: You can also log in to the FASTag Portal with your User ID / Wallet ID and Password. Under Service Request -> Generate Service Request, choose the “Closure Request” to close your RFID Tag or Wallet.
When you sell your car that has an active FASTag, or you are transferring ownership of the car with a FASTag, you should remove and destroy the FASTag, and close the account for the wallet linked to the FASTag.
FAQs
How can I recharge my Bank of Baroda FASTag?
Recharge via bank portal, UPI (PhonePe, Paytm, etc.), Credit Card, Debit Card, Net Banking, mobile banking Apps and cash at POS terminals.
What if my FASTag has been lost or stolen?
You should call 1800-103-4568 to block your FASTag.
How do I raise a complaint for deduction without an issue?
Please lodge a “Transaction Dispute” on the FASTag portal or call 1800-103-4568; and for plaza issues, please call 1033.
How do I check my Bank of Baroda FASTag balance?
Bank of Baroda customers can review via SMS alerts, customer portal, or by giving a missed call to 8882510965.
Related videos
Bank of Baroda FASTag
Bank of Baroda, a prominent public-sector bank in India, has joined the NETC (National Electronic Toll Collection) scheme and is offering the FASTag service. The Bank of Baroda FASTag is an RFID-enabled rechargeable tag that allows vehicles to pass through toll plazas without stopping, with toll charges automatically debited from a prepaid account connected to the FASTag.
Customers can apply for the FASTag via either the official Bank of Baroda website or at any designated Bank of Baroda branch. Once the user has been issued their FASTag, the tag can be managed via the dedicated online self-care portal. The self-care management portal allows users to top up their balance when low, review their transaction history, and update KYC where necessary. Users can also manage their FASTag account via real-time SMS alert for every toll debit made upon passing through a toll plaza,
Other recharge options available to process their recharge online include Internet banking and UPI (debit card and credit card will also be included as a recharge option).
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