Buy AXIS FASTag Online - Overview, How to apply & Recharge
AXIS FASTag
Axis Bank, founded in 1993 as UTI Bank and renamed in 2007, is a leading private sector bank. Its FASTag offers cashless toll payments using RFID technology, valid nationwide, with easy recharge options through online banking, UPI, and mobile apps.
Key Takeaways
- Complete overview of Union FASTag
- Step-by-step application process and required documentation
- FASTag recharge methods and available payment options
- Details on FASTag charges, deposits, validity, fees, and recharge limits
- Monthly and annual FASTag pass options
- How to check your FASTag balance
- Process for deactivation and requesting a refund
- How to contact Union FASTag customer support
- FAQs
Overview
FASTag is a tag that uses RFID technology to help you pay tolls automatically. It is placed on your vehicle’s windscreen and lets you pass through toll plazas without stopping to pay in cash. When you pass through a toll, the money will be cut from your linked account automatically. You will also get an SMS on your phone for each toll payment. You can check your balance or recharge your FASTag anytime using Axis Bank’s website or mobile app.
How to apply/register AXIS FASTag Online?
You can buy an Axis Bank FASTag in the following ways:
Online from Axis Bank websites: (https://fastag.axisbank.co.in), fill in the form and have it delivered to your home.
From an Axis Bank branch: Visit your nearest branch to apply. Carry the following documents with you: Vehicle Registration Certificate (RC), Photograph passport-size and KYC documents (PAN card or Aadhaar card).
From a toll plaza: While travelling through any toll plaza, one can buy a FASTag from the toll booth. Just remember to carry the registration copy and KYC documents when going for the purchase.
Through Mobile App: Log in to the app and apply for a FASTag.
You can call Axis Bank Customer Care at 1800 419 8585 for more details.
What are the charges & fees for Union FASTag?
If you have a car, jeep, or van, getting an Axis Bank FASTag will cost you 400 in total. This includes 100 for the tag, 200 as a security deposit (you’ll get this back when you close your tag), and 100 as the starting balance in your wallet. If you lose the tag or need a new one, you’ll have to pay 100 again.
As per the information collected from the official website of AXIS BANK FASTag, below are the charges in detail:
Sr. No. | Vehicle Class No. | Particulars | Tag Cost | Security Amount (Refundable) | Minimum Balance | Total |
|---|---|---|---|---|---|---|
1 | 4 | Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicle | 100 | 200 | 100 (First Time Issuance Top up only) | 400 |
2 | 5 | Light Commercial Vehicle | 100 | 200 | 300 | 600 |
3 | 6 | Three Axle Commercial Vehicles | 100 | 200 | 400 | 700 |
How to do AXIS FASTag Recharge?
Customers can recharge through multiple modes:
Online Customer Portal for FASTag
- Please login to https://fastag.axisbank.co.in
- Login using your vehicle registration number, registered mobile number, Wallet Id followed by OTP.
- Recharge with the help of various available options.
NEFT/IMPS
- Login to Internet Banking/Axis Mobile App.
- Under Fund transfer, go to ‘Add payee’ and select ‘other Bank payee’.
- Enter either Wallet Id or vehicle registration number as account number and ‘UTIB0000ETC’ as IFSC code. Proceed with payment once payee added.
Recharge through UPI
Use any UPI enabled PSP application and use handle netc.< registered mobile number>@axisbank or netc.< vehicle registration number>@axisbank
Auto-load through customer portal
Turn on the auto-load option in your account so that money is added automatically when your wallet balance goes below the set limit.
Recharge through BBPS
Login at any bank/non-bank application (e.g. website-net banking/app/wallet) with Bharat Billpay facility. Navigate to FASTag recharge and select Axis Bank FASTag.
At Toll Plaza (Cash Recharge)
Visit the Point-of-Sale (POS) counter at any toll plaza.
Provide your VRN and request a recharge.
Pay in cash, and the executive will add the amount to your FASTag account.
How to do AXIS FASTag Balance Check?
Missed call: Give a missed call to 18004198585 from your registered mobile number.
SMS Alerts: Get SMS alerts for toll cuts and see your remaining balance updates.
Email Notifications: Get regular emails on your toll payments and balance at your registered email ID.
AXIS BANK FASTag Portal: Go to the website and log in with your details to check your balance and all toll transactions.
My FASTag App:
- Download the ‘My FASTag’ app from the Play Store or App Store.
- Tap on ‘Log on to Bank Portal’ and choose ‘AXIS’ from the list.
- Enter your VRN and registered mobile number to open your FASTag account.
How to contact AXIS FASTag Customer Care Support?
AXIS Bank FASTag customer care number is 1800-419-8585(Available 24×7 for queries, complaints, and balance information) and You can also email your query to [email protected]
How to submit a grievance/complaint about AXIS FASTag?
To complain about AXIS FASTag, call 1800 419 8585 or send an email to https://fastag.axisbank.co.in with your vehicle number and issue.
How to deactivate/close Union FASTag?
To close your AXIS tag, just call 1800 419 8585 or email https://fastag.axisbank.co.in with your vehicle number and request for deactivation.
FAQs
I have two vehicles. Can I use the same FASTag for both?
No, you need a different FASTag for each vehicle. But you can link both tags to the same wallet.
Can I get a monthly pass?
Yes, you can get the monthly pass and the facility is specific to each toll plaza. This can be availed through the toll plaza or through the NHAI website.
How do I block my FASTag account?
You can call the customer care no. 18004198585 and block your FASTag account.
What to do if someone misuses my FASTag?
Call customer care quickly and ask them to block it.
AXIS Bank Ltd FASTag
Axis Bank’s FASTag is a next-gen RFID tag that enables automatic toll payments for vehicles travelling on national and state highways throughout India. The FASTag is tied to a prepaid account, so vehicles can be driven through toll plazas without stopping, further reducing travel duration, fuel usage, and congestion while travelling.
The bank’s approach to making FASTags available is easy—digital and physical— on its website, more than 4,000 branches in India, and select toll plazas. Once registered, customers have control over their FASTags through Axis Mobile or a dedicated online FASTag portal. Within this portal, customers will be able to view account statements, recharge their balances, establish auto-submit settings, and receive additional features like SMS notifications when they use the tolls and other engagement options with Axis Bank support. Like Axis Bank’s large branch distribution, its digital ecosystem is well-built and highly integrated to ensure customers and fleet owners can use the FASTag in a flow-free manner.
MORE INFORMATION COMING SOON…
We’re working on it. Please check back later.