Buy FINO Payments Bank FASTag Online - Overview, How to apply & Recharge
FINO Payments FASTag
FINO FASTag, a part of the National Electronic Toll Collection (NETC) program managed by NHAI and IHMCL, uses Radio Frequency Identification (RFID) technology and is affixed to the vehicle’s windscreen. When the vehicle passes through a toll plaza, the toll amount is automatically deducted from the linked prepaid account or wallet. It is fully interoperable, working seamlessly across all national highways and many state highways in India.
Key Takeaways
- Complete overview of FINO Payments Bank FASTag
- Step-by-step application process and required documentation
- FASTag recharge methods and available payment options
- Details on FASTag charges, deposits, validity, fees, and recharge limits
- Monthly and annual FASTag pass options
- How to check your FASTag balance
- Process for deactivation and requesting a refund
- How to contact FINO Payments Bank FASTag customer support
- FAQs
Overview
FASTag is a smart toll payment sticker. It’s a sticker with a chip that you stick on the front glass of your car. After that every time you go through a toll plaza, money gets deducted from your wallet or bank account automatically. You drive through without having to stop and pay cash. Something so easy saves YOU time, fuel consumption and effort. FINO Payments Bank provides his service FASTag so you can travel freely nationwide on highways and avoid long queues.
How to apply/register FINO Payments Bank FASTag Online?
2. Fill in your personal details – name, mobile number, and vehicle details.
3. Upload the required documents:
○ Vehicle Registration Certificate (RC)
○ ID proof (PAN/Aadhaar/Driving Licence)
○ Address proof
○ Passport-size photograph
○ KYC documents
4. Submit the application.
5. A FINO executive will verify your details, and the FASTag will be issued and delivered to your address.
What are the charges & fees for FINO Payments Bank FASTag?
To get a FASTag from Fino Payments Bank, you must pay a one-time joining fee of Rs.100 plus GST, a refundable tag deposit based on vehicle class, and maintain a minimum threshold balance for activation. The tag deposit and threshold amounts are listed below:
Vehicle Class | Description | Threshold Amount | Tag Colour | Tag Deposit |
4 | Jeep/Van/Car | Rs.200 | Violet | Rs.200 |
4 | Tata Ace and similar mini light commercial vehicle | Rs.100 | Violet | Rs.200 |
5 | Minibus/light commercial vehicle | Rs.140 | Orange | Rs.300 |
6 | Bus 3 Axle | Rs.300 | Yellow | Rs.400 |
6 | Truck 3 Axle | Rs.300 | Yellow | Rs.500 |
7 | Truck 2 Axle/Bus 2 Axle | Rs.300 | Green | Rs.400 |
12 | Truck 4,5,6 Axle/Tractor/Tractor with trailer | Rs.300 | Pink | Rs.500 |
15 | Truck 7 Axle and above | Rs.300 | Blue | Rs.500 |
16 | Earth Moving/Heavy Construction Machinery | Rs.300 | Black | Rs.500 |
How to do FINO Payments Bank FASTag Recharge?
You can recharge your FASTag wallet easily:
1. Using BPay App
○ Log in with your username & password.
○ Select FASTag Recharge.
○ Enter the recharge amount.
○ Pay via credit card, debit card, net banking, or UPI.
2. At Branches / BPCL Outlets
○ Pay in cash at any FINO branch or BPCL partner outlet.
3. Via UPI
○ Use UPI ID format: netc.VehicleNumber@BankUPIHandle.
How to do FINO Payments Bank FASTag Balance Check?
2. SMS Alerts: You will receive SMS updates for every toll deduction, low balance, or recharge.
3. Customer Care: Call the helpline to inquire about balance.
How to contact FINO Payments Bank FASTag Customer Care Support?
2. NHAI/IHMCL FASTag Helpline: 1033 (for toll plaza issues)
How to submit a grievance/complaint about FINO Payments Bank FASTag?
1. Call FINO 24×7 helpline (1860 266 3466).
2. Or raise a complaint through NHAI helpline (1033).
3. Currently, complaints must be submitted via phone; no online grievance portal is mentioned for FINO.
How to deactivate/close FINO Payments Bank FASTag?
1. Log in to the BPay App and request closure.
Or visit a FINO branch/BPCL outlet for closure.
2. The security deposit will be refunded to your linked wallet after settlement.
FAQs
Can I apply for FINO FASTag completely online?
Currently, you can start online via the BPay App, but a FINO executive verifies details. It’s not a fully instant online issuance.
Is there auto-recharge available?
No, the system requires manual recharge via BPay or UPI.
What documents are required for FINO FASTag?
- RC copy of vehicle
- ID proof & address proof
- Passport size photo
- KYC documents (with originals for verification)
What if my FASTag is lost or damaged?
Contact FINO customer care to block the tag. You will need to apply for a replacement, and charges may apply.
Related videos
FINO Payments Bank FASTag
Under the NETC initiative, FINO Payments Bank provides FASTag services to allow users to pay tolls using RFID technology and a cashless solution for personal and commercial vehicles. FINO Payments Bank accounts come with a “purchase the tag online” using the FINO Pay app or from a point-of-sale (POS) location, while advertently permitting the user to link multiple vehicles applicable to a single prepaid FASTag wallet. The FASTag is placed on the windscreen of the vehicle, permitting the automatic deduction for toll payments.
FINO Payments Bank offers a number of digital functionalities that help track FASTag: online recharges that users can complete using UPI, net banking and/or cards, SMS notifications alerting the user to toll payments and low balances, and a self-care portal to track account balance and transactions. FINO FASTag complies with NPCI specifications, and has a five-year life-span, creating a fast and convenient cashless tolling solution for urban commuters and fleets.
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