Buy IDBI FASTag Online - Overview, How to apply & Recharge
IDBI FASTag
IDBI Bank FASTag is a small paper tag that works with RFID technology. When you fix it on the windscreen of your vehicle, it lets you pay tolls automatically. You don’t have to stop or pay with cash at toll plazas – the money is taken directly from your linked prepaid wallet, savings account, or current account.
Key Takeaways
- Complete overview of IDBI FASTag
- Step-by-step application process and required documentation
- FASTag recharge methods and available payment options
- Details on FASTag charges, deposits, validity, fees, and recharge limits
- Monthly and annual FASTag pass options
- How to check your FASTag balance
- Process for deactivation and requesting a refund
- How to contact IDBI FASTag customer support
- FAQs
Overview
IDBI Bank (Industrial Development Bank of India) was set up in 1964 as a development financial institution to support Indian industries. Later, it became a full-fledged commercial bank and is now one of India’s well-known public sector banks. Over the years, IDBI has built a strong presence in retail and corporate banking. To make road travel easier for its customers, IDBI Bank also provides FASTag service. With IDBI FASTag, toll payments are done automatically from your linked account or prepaid wallet. This saves time, reduces fuel usage, and makes highway travel smooth.
How to apply/register IDBI FASTag Online?
Online Registration
- Visit the official IDBI Bank FASTag portal.
- Fill in your personal and vehicle details.
- Upload documents:
- Vehicle Registration Certificate (RC)
- Passport-size photo
- KYC documents (Aadhaar, PAN, or Driving Licence)
- Pay the required fee.
- The FASTag will be delivered to your registered address.
Offline Registration
Visit any IDBI Bank branch or authorized POS counter at toll plazas. Carry the same documents (RC, photo, KYC proof). The bank staff will help you complete the process.
What are the charges & fees for IDBI FASTag?
To get an IDBI FASTag, you need to pay a small Tag Fee (Rs 100), keep a Minimum Balance for activation, and give a Security Deposit (refundable) based on your vehicle type. This security deposit is returned when you close your FASTag account. The total cost depends on your vehicle class.
Sr. No. | Vehicle Class No. | Particulars | Tag Cost | Security Amount (Refundable) | Minimum Balance | Total |
|---|---|---|---|---|---|---|
1 | 4 | Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicle | 100 | 200 | 0 (First Time Issuance Top up only) | 300 |
2 | 5 | Light Commercial Vehicle | 100 | 200 | 200 | 500 |
3 | 6 | Three Axle Commercial Vehicles | 100 | 300 | 300 | 700 |
How to do IDBI FASTag Recharge?
Using UPI Apps
- Open Google Pay, PhonePe, Paytm, or any UPI app.
- Select Pay by UPI ID.
- Enter: netc.<vehiclenumber>@idbi (e.g. netc.mh03aa1234@idbi).
- Enter amount → complete payment.
IDBI Go Mobile+ App
- Login to the app → Go to Request → Select FASTag Recharge.
- Enter vehicle number & recharge amount.
- Confirm with OTP/Soft Token.
Internet Banking / NEFT / RTGS
- Login to IDBI NetBanking.
- Go to Payments → FASTag Recharge.
- Enter details and recharge.
At Toll Plaza (Cash Recharge)
- Visit the POS counter at any toll plaza.
- Give your Vehicle Registration Number (VRN).
- Pay in cash → recharge done.
How to do IDBI FASTag Balance Check?
SMS Alerts: Get SMS after every toll deduction and recharge on your registered mobile.
Apps: Use Freecharge, Paytm, or MyFASTag app with your vehicle number.
Customer Care: Call 1800-266-1962 or email [email protected]
NHAI Toll Helpline: Call 1033 for toll plaza issues.
How to contact IDBI FASTag Customer Care Support?
Helpline Number: 1800-266-1962 (toll free)
Email: [email protected]
NHAI Helpline (for toll plaza issues): 1033
How to submit a grievance/complaint about IDBI FASTag?
Call Customer Care: 1800-266-1962 and share your vehicle number, mobile, and the issue.
Email Support: [email protected] mention your tag details and explain the problem.
NHAI Helpline: 1033 if the toll plaza is not accepting FASTag or shows blacklist error.
Visit Branch: You can also go to the nearest IDBI Bank branch and submit your complaint in person.
How to deactivate/close IDBI FASTag?
Call Customer Care: 1800-266-1962 and share your vehicle number, mobile, and the issue.
Email Support: [email protected] – mention your tag details and explain the problem.
NHAI Helpline: 1033 if the toll plaza is not accepting FASTag or shows blacklist error.
Visit Branch: You can also go to the nearest IDBI Bank branch and submit your complaint in person.
FAQs
What if my FASTag is blacklisted at toll?
Recharge your account, and it will work again.
What happens when I close my FASTag?
Your security deposit and remaining balance will be refunded.
Will I be charged extra for using FASTag
No extra toll is charged. You only pay the actual toll fees set by NHAI.
What if I sell my vehicle?
Close the FASTag linked to that vehicle and apply for a new one for your new vehicle.
IDBI Bank FASTag
IDBI Bank offers FASTag services using RFID technology, which allows the toll amount to be deducted automatically from a linked prepaid, savings, or current account. After the tag is affixed to the windscreen of the vehicle, it would enable effortless travel through various toll plazas without stopping the vehicle to make cash payments.
IDBI FASTag can be used at over 600 national and state highway toll plazas and enables online recharge to the IDBI FASTag account via UPI, IMPS, internet banking, and cards. You would receive an instant SMS alert on toll transaction and low balance.
Benefits to IDBI FASTag users include web access, mobile app integration, and point-based rewards. The recharge process for IDBI FASTag is user-friendly with a clear workflow, including tag color coding in accordance with NPCI’s standards, allowing drivers to have a seamless, paperless tolling experience regardless of vehicle category.
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