Buy Federal FASTag Online - Overview, How to apply & Recharge
FEDERAL FASTag
Federal Bank, one of India’s leading private sector banks with a legacy of trust since 1931, is known for innovation, strong customer service, and a wide national presence. The bank has consistently delivered modern financial solutions, and fastag is one of them.
Key Takeaways
- Complete overview of Federal FASTag
- Step-by-step application process and required documentation
- FASTag recharge methods and available payment options
- Details on FASTag charges, deposits, validity, fees, and recharge limits
- Monthly and annual FASTag pass options
- How to check your FASTag balance
- Process for deactivation and requesting a refund
- How to contact Federal FASTag customer support
- FAQs
Overview
Federal Bank FASTag makes toll payments cashless and effortless by automatically deducting charges when your vehicle passes a toll plaza. It is fixed on your windscreen, it comes with five-year validity, easy application through branches, website, or FedMobile app, and quick recharge options like UPI, BBPS, and portals etc. It ensures faster, safer, and more reliable journeys for every customer.
How to apply/register Federal FASTag Online?
You can apply for Federal Bank FASTag in four simple ways:
Online: Visit (https://www.federalbank.co.in/netc). Fill in your details, upload your Vehicle RC and ID proof, make the payment, and the tag will be delivered to your address.
Offline: Go to your nearest Federal Bank branch or authorized center with your RC and ID proof. Fill the form, pay the fee, and get your tag.
Mobile App: Download the FedMobile App, register your vehicle, upload documents, complete the payment, and get your tag delivered to your doorstep.
At Toll Plaza: Some toll booths also issue Federal Bank FASTag. Carry your RC and ID proof, complete the process, and get your tag instantly.
What are the charges & fees for Federal FASTag?
Federal Bank FASTag comes with a ₹100 issuance fee (including GST). In addition, customers must maintain a refundable security deposit and a minimum first-time load depending on the vehicle type.
Sr. No. | Vehicle Class No. | Particulars | Tag Cost | Security Amount (Refundable) | Minimum Balance | Total |
|---|---|---|---|---|---|---|
1 | 4 | Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicle | 100 | 100 | 0 | 200 |
2 | 5 | Light Commercial Vehicle | 100 | 100 | 200 | 400 |
3 | 6 | Three Axle Commercial Vehicles | 100 | 0 | 300 | 400 |
How to do Federal FASTag Recharge?
You can recharge your Federal Bank FASTag using multiple online and offline methods:
FedMobile App (Best for Federal Bank Customers)
- Open the FedMobile App and log in.
- Go to Services → FASTag → Recharge.
- Enter your vehicle number and recharge amount.
- Select your linked account and complete the payment.
- Receive instant confirmation via SMS.
Federal Bank FASTag Portal
- Visit the Federal Bank FASTag Portal.
- Log in with your credentials.
- Select Quick FASTag Recharge.
- Enter vehicle details and recharge amount.
- Pay via Debit Card, Credit Card, or Net Banking.
UPI Recharge
- Open any UPI app (Google Pay, PhonePe, Paytm, etc.).
- Choose Pay to UPI ID.
- Enter UPI ID: netc.<VehicleNumber>@fbl.
- Enter the recharge amount and confirm with your UPI PIN.
- You’ll receive confirmation instantly.
BBPS (Bharat Bill Payment System)
- Open a BBPS-enabled app (Paytm, Freecharge, Bajaj Finserv, etc.).
- Go to Recharge & Pay Bills → FASTag.
- Select Federal Bank as the issuer.
- Enter vehicle number and recharge amount.
- Complete payment and get confirmation.
Third-Party Apps (Park+, Paytm, Freecharge, Mobikwik)
Open the app → Select FASTag Recharge → Choose Federal Bank → Enter details → Pay using UPI/card/net banking → Get confirmation.
At Toll Plazas (Offline)
- Visit a toll plaza POS counter.
- Provide your FASTag/vehicle number.
- Pay in cash, card, or accepted mode.
- Get receipt/SMS confirmation.
How to do Federal FASTag Balance Check?
FedMobile App – Log in → Go to Services → FASTag → Balance shows instantly.
FASTag Web Portal – Visit Federal Bank FASTag portal → Log in with registered mobile & OTP → View balance on dashboard.
Missed Call/SMS – Give a missed call to 9513234422 from your registered mobile → Receive SMS with current balance.
Tip: You’ll also get SMS alerts for every toll transaction and low balance updates.
How to contact Federal FASTag Customer Care Support?
Toll-Free Number: 1800 266 9520
Email: [email protected]
Use these to resolve queries like recharge issues, balance problems, or lost/damaged FASTag.
How to submit a grievance/complaint about Federal FASTag?
Call Customer Care – Dial 1800 266 9520
Email Support – Write to [email protected]
Bank Website – Submit your complaint via the Grievance Redressal form at federalbank.co.in
How to deactivate/close Federal FASTag?
Call Customer Care – Dial 1800 266 9520 and request closure.
Via Web Portal – Log in to the portal → Go to Registered Tags → Surrender Tag.
Refund – Your security deposit + remaining balance will be credited back to your bank account after closure.
FAQs
What happens if FASTag is not working at a toll?
Check your balance. If still an issue, call customer care.
Where should I stick the FASTag?
On the inside of your vehicle’s windshield.
How can I recharge my FASTag?
You can open the UPI apps like GPay, PhonePe, Paytm, Amazon Pay and others.
What to do if someone misuses my FASTag?
Call customer care quickly and ask them to block it.
Federal Bank FASTag
Through a Federal Bank FASTag, users can make instant and contactless toll payments as part of the NETC program using an RFID. It is linked to a prepaid account and is attached to the windscreen of a vehicle allowing users to pass tolls without cash. The tag will automatically deduct the toll amount while the vehicle travels through the toll plazas. Users are able to buy and manage FASTags at FedMobile, the NETC portal, and dedicated service points.
The FASTag app allows users to recharge their account by UPI, BBPS or the banking channel. It also makes sure to send the users an instant message when a toll is deducted from their account, including for low balances. It has a validity of 5 years and allows tracking on a centralized basis; it also has digital self-service portals for minimal environmental impact. In summary the Federal Bank FASTag provides users, including individual drivers, and fleet managers with a secure and contactless method of travelling and paying tolls on national highways.
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