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HDFC Bank FASTag

HDFC Bank, a leading private sector bank in India, offers FASTag services to facilitate seamless electronic toll payments. The FASTag is a reloadable tag that enables automatic deduction of toll charges, allowing vehicles to pass through toll plazas without stopping for cash transactions.

Key Takeways

  • Complete overview of HDFC Bank FASTag
  • Step-by-step application process and required documentation
  • FASTag recharge methods and available payment options
  • Details on FASTag charges, deposits, validity, fees, and recharge limits
  • Monthly and annual FASTag pass options
  • How to check your FASTag balance
  • Process for deactivation and requesting a refund
  • How to contact HDFC Bank FASTag customer support
  • FAQs

Complete Overview

HDFC Bank, a leading private sector bank in India, offers FASTag services to facilitate seamless electronic toll payments. The FASTag is a reloadable tag that enables automatic deduction of toll charges, allowing vehicles to pass through toll plazas without stopping for cash transactions.HDFC Bank, a leading private sector bank in India, offers FASTag services to facilitate seamless electronic toll payments.

The FASTag is a reloadable tag that enables automatic deduction of toll charges, allowing vehicles to pass through toll plazas without stopping for cash transactions.HDFC Bank, a leading private sector bank in India, offers FASTag services to facilitate seamless electronic toll payments.

Step-by-step application process and required documentation

Online Application:
  1. Visit the HDFC Bank FASTag Online Application Portal.
  2. Fill in your personal and vehicle details.
  3. Upload the required documents:
    • Vehicle Registration Certificate (RC)
    • Passport-sized photograph
    • KYC documents (PAN Card, Aadhaar Card)
  4. Make the payment for the applicable fees.
  5. The FASTag will be delivered to your registered address.

Offline Application: You can also apply for the HDFC Bank FASTag by visiting any HDFC Bank branch with the necessary documents mentioned above.

FASTag recharge methods and available payment options

Here, we are listing the quickest and easiest way to recharge the FASTag if you are an HDFC Bank FASTag customer

1. Quick Recharge (Preferred by HDFC Bank)

Step 1. Visit the HDFC Bank FASTag Portal.
Step 2. Click on the ‘Quick Recharge’ tab.
Step 3. On the quick recharge tab, enter your Vehicle Registration Number (VRN), registered mobile number (with FASTag), and the recharge amount.
Step 4. After filling in the captcha, enter the OTP received on your registered mobile number and proceed with the payment.
Login & Recharge
This is very similar to the quick recharge method, but here you’ll need to log in. Steps mentioned below:
Log in using your Wallet ID, VRN, or registered mobile number.
Navigate to the ‘Recharge’ section.
Select the appropriate Wallet ID.
Enter the desired recharge amount and complete the payment.

2. Login & Recharge via HDFC Net Banking

  1. Log in to your HDFC Bank NetBanking.

  2. Go to ‘BillPay & Recharge’ and click on ‘Continue’.

  3. Under ‘Pay’, select the ‘FASTag’ icon.

  4. Choose ‘HDFC Bank FASTag’ as the biller.

  5. Enter your VRN or Wallet ID and click ‘Pay’.

  6. Enter the recharge amount and complete the transaction.

3. HDFC Bank Mobile Banking App

  1. Open the HDFC Bank MobileBanking App and log in.

  2. Navigate to ‘Pay’ > ‘Bill Pay’ > ‘Add Biller’.

  3. Select ‘FASTag’ as the Biller Type and choose ‘HDFC Bank FASTag’.

  4. Enter your VRN or Wallet ID and proceed.

  5. Review the details, agree to the terms and conditions, and confirm to add the biller.

  6. To recharge, select the added biller, enter the amount, and complete the payment.

4. HDFC Bank PayZapp

  1. Log in to the PayZapp app.

  2. Select ‘Bills & Recharges’ and tap on ‘FASTag’.

  3. Choose ‘HDFC Bank FASTag’ as the provider.

  4. Enter your VRN or Wallet ID and proceed.

  5. Enter the recharge amount and complete the payment using your preferred method (Debit/Credit Card, UPI, or PayZapp wallet balance).

5. Fastag Recharge using UPI Mobile Apps

  • Using UPI ID:

    1. Open your preferred UPI app (e.g., Google Pay, PhonePe, Paytm).

    2. Select ‘Pay by UPI ID’.

    3. Enter your FASTag UPI ID in the format: netc.<VehicleNumber>@hdfcbank (e.g., netc.MH12AB1234@hdfcbank).

    4. Enter the recharge amount and complete the payment.

  • Using FASTag Recharge Option:

    1. Open the UPI app and navigate to the ‘FASTag Recharge’ section.

    2. Select ‘HDFC Bank FASTag’ as the provider.

    3. Enter your VRN and proceed with the payment.

Note: Ensure your vehicle registration number is updated in your FASTag account to use UPI recharge methods.

6. At Toll Plaza (Cash Recharge)

  1. Visit the Point-of-Sale (POS) counter at any toll plaza.

  2. Provide your VRN and request a recharge.

  3. Pay in cash, and the executive will add the amount to your FASTag account.

Details on FASTag charges, deposits, validity, fees, and recharge limits

  • Minimum Recharge Amount: ₹100
  • Maximum Wallet Balance:
    • Minimum KYC Wallet: ₹10,000
    • Full KYC Wallet: ₹2,00,000
  • Convenience Fees:
    • Debit Card: No charges
    • Credit Card: 0.85% of the transaction amount
    • Net Banking: ₹8 + applicable taxes
Note: Convenience fees are levied by the payment gateway, not HDFC Bank.
  • Tag Joining Fee: ₹100 (one-time)
  • Security Deposit: Varies based on vehicle type; refundable upon closure of the FASTag account.
  • Threshold Amount: Minimum balance required at the time of tag activation; varies by vehicle class.
  •  

One-Time Charges & Deposit (By Vehicle Type) – Detailed Overview

Vehicle Class

Vehicle Type

Tag Deposit (₹)

Threshold Amount (₹)

Total One-Time Cost (₹)

4

Car / Jeep / Van

200

200

500 (₹200 + ₹200 + ₹100)

5

Light Commercial Vehicle 2-axle

300

300

700

6

Mini Bus / Bus 2-axle

400

400

900

7

Truck 2-axle

400

400

900

12

Tractor / Tractor with Trailer

500

500

1100

15

Earth Moving / Heavy Construction Machinery

500

500

1100

Note: ₹100 is the one-time FASTag issuance fee, included in the total cost.

Recharge Convenience Fees

Payment Method

Convenience Fee

Credit Card

0.90% of the transaction amount + applicable taxes

Net Banking

₹8 per transaction + applicable taxes

Debit Card

Free (No charges)

Monthly and annual FASTag pass options

Monthly and Annual Pass option is already launched. 
Please check Monthly FAStag or Annual FAStag page

How to check your FASTag balance

  • Missed Call: Give a missed call to 7208053999 from your registered mobile number.

  • SMS Alerts: Receive SMS notifications for each toll transaction and balance updates.

  • Email Notifications: Get email alerts for transactions and balance information.

  • HDFC Bank FASTag Portal: Log in to view your account balance and transaction history.

  • My FASTag App:

    1. Download the ‘My FASTag’ app from the Google Play Store or Apple App Store.

    2. Select ‘Log on to Bank Portal’ and choose ‘HDFC Bank’.

    3. Enter your VRN and registered mobile number to access your account details.

Process for deactivation and requesting a refund

This section will be updated soon! Please check back later. 

How to contact HDFC Bank FASTag customer support

HDFC Bank FASTag customer care at 1800-120-1243

FAQs

Can I apply for HDFC Bank FASTag without an HDFC Bank account?

Yes, you can apply for HDFC Bank FASTag even if you don’t have an account with HDFC Bank.

A blacklisted FASTag cannot be used for toll payments. To reactivate, ensure your account has a sufficient balance and contact customer support.

Contact HDFC Bank FASTag customer care at 1800-120-1243 and provide the necessary documents to update your vehicle details.

Yes, HDFC Bank offers monthly passes for specific toll plazas. Check the HDFC Bank FASTag offers Monthly Pass Option

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